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Errors starting (diva_error_...) These error codes relate to the enhanced video player for use with UEFA Champions League and UEFA Europa League. Showing results for  Search instead for  Do you mean  BTCare Community Forums / BT Sport / Watching BT Sport via the App or Online / VC011 Error code on BT Sport Please click the link below to get started:

Print Email this answer Did you find this helpful? This will give you the chance to use the links on the page to either reset or get a reminder of your details. navigate here

Please follow the link below for steps to update your BT ID if you've successfully ordered BT Sport and received your account number. Options Mark as New Bookmark Subscribe Subscribe to this message's RSS Feed Highlight this Message Print Email this Message to a Friend Report Inappropriate Content on ‎14-04-2014 16h52 I also had Please check your internet connection and try again. There can sometimes be delay at busy times.

Bt Sport Error Vc011

This will start with  ‘07’ and is 11 digits long. For customers with Apple devices, location services need to be enabled for the BT Sport App. We are unable to access your account on the community to look into this. Problems without error codes: "Errors starting (diva_error_...)" These error codes relate to the enhanced video player for use with UEFA Champions League and UEFA Europa League.

This error code doesn't appear in the BT "help" section.I'm also getting VC010 MAXIMUM NUMBER OF CONCURRENT STREAMS HAS BEEN EXCEEDED even when my PC is the only active computer and Your account may have been suspended or ceased, in which case you will need to speak to EE directly – you can contact them on 07953 966 250. Click here for more information about data compression apps and BT Sport. Bt Sport App Not Working You might get this error if you're porting a BT Mobile number over to EE and it hasn't completed yet.

This could be because the internet is down, or you're not fully logged on to a wi-fi hotspot. If this isn't the case, please exit the enhanced player and try again. Sorry, we can't respond to feedback left here. Text UP to 150 Help BT Sport BT Sport: Troubleshooting BT Sport: Troubleshooting EE Orange T-Mobile Here are the most common issues customers have with the BT Sport app.

New phone arrived yesterday. Bt Sport Problems Vc011 You can find this in the main menu of the app. Funny, it worked no problems until the update!!! Playing the video or channel again will usually fix this but if not, try the steps below: Check our service status page (click on the 'TV' tab) to see if there

  1. Try these steps to fix: Refresh the page and start again Check our service status page (click on the 'TV' tab) to see if there are any known problems affecting the
  2. Test by checking if you can watch a video on YouTube If none of the above work, log out of the app, restart it, then log back in again Error VC011
  3. It’s easy to sign up; just click here to place an order for BT Sport > “ID001” Error Message: Sorry, we didn't recognise the details you've entered (Username or/and Password);
  4. What you can't do is then try and watch a third stream on a third device.
  5. These will help you reset your your details so you can log on to the BT Sport online player again.
  6. Thank YouThe latest version of the MyBT app is now available.
  7. Only the account holder’s BT ID can be used to log in to the app and online player.) Before you can watch BT Sport, you need to place an order for

Bt Sport Dt001

If this is the case you will need to speak to EE directly by calling 07953 966250. Please try again after 15 minutes. Bt Sport Error Vc011 If this hasn’t fixed your problem, BT customers can click here to chat with us > EE customers should click here to contact EE > "There are no events to Bt Sport Error Dt001 Footer OUR COMPANY About Us Our Brands Newsroom Financials Responsibility USEFUL LINKS EE Community Insurance & Protection Recycle and Reward Staying safe online Careers EE Franchise Legal Terms and conditions Privacy

No-one has resolved as yet .... check over here Call 0800 956 6000 Ready to upgrade? If this doesn't work, log out of the app and back in again by going into Settings > Log Out. Some public networks (hotels for example) limit the bandwidth available for video. Bt Sport Error Vc040

Here's how: Log out of the app Go to Settings on your device and then General Go to Date & Time and make sure that the "24-hour time" and "Set automatically" Log back into the BT Sport app. If so, you may need to update your system or reboot. his comment is here Please be aware if you're streaming via 3G you'll need to enable mobile streaming within the BT Sport app settings.

The data compression app may have installed a profile on the device, which you'll also need to remove. Bt Sport Dt011 Options Mark as New Bookmark Subscribe Subscribe to this message's RSS Feed Highlight this Message Print Email this Message to a Friend Report Inappropriate Content on ‎13-04-2014 16h06 Hi motogp1 and This is a connection issue, to fix this, simply restart the player.

Adding an account on My BT for BT Sport If this hasn’t fixed your problem, BT customers can click here to chat with us > EE customers should click here to

Showing results for  Search instead for  Did you mean:  198421members Newest: hoola81 1459online Latest: Leah_R 357561posts Latest: Richard_C 18736solutions Latest: Tom222 7260unanswered topics Latest: hoola81 EE Community About the community What BT said I'd need EE to send me another link allowing me to sign up under my new contract.Can someone on here facilitate this please?Cheers,Keith. Most common error message is 6002 AN ERROR HAS OCCURRED ERROR VC017. Bt Sport App Not Working On Ipad If you are receiving the validation PIN text message but it’s not accepted, make sure that your browser is not timing out in between receiving and entering the PIN number.

By SwanseaMick Rating: Email this answer Recipient's email address Your name Your email address Optional message Email me a copy BT.com Contact BT Site map About BT Privacy policy Please check your connection and try again. 'There are no events to show' error message (Apple iOS devices) If you see a 'There are no events to show' error and no Report post Message 4 of 11 (631 Views) Options Mark as unread Bookmark Subscribe Subscribe (RSS) Highlight Print this post Report post Reply 0 Helpful by keithbrown53 Investigator Solution Accepted by weblink Try these steps to fix the issue: close the app, open it again and complete the log in process  if this doesn’t work, delete the app and download it again from