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In order to use it, you must be a registered customer, be logged in, and have JavaScript enabled. If you see an error message that is not in one of the common error messages, refer to: Message and Recovery Procedures - Catalyst 6500 Series Cisco IOS System Message All rights reserved. What have we established so far?

Copied the crash info file into Output Interpreter on Cisco's website and was told it's a bug on the IOS code.......as usual Cisco recommends you "upgrade your device to the latest Composite Reset Reason = (0xa) Level 1 Watch Dog time out Level 2 Watch Dog time out Conditions: Occurs randomly after upgrade to this release. These error messages might display: On the console: *** System received a Bus Error exception *** signal= 0xa, code= 0x10, context= 0x60ef02f0 PC = 0x601d22f8, Cause = 0x2420, Status Reg Close this window and log in.

System Returned To Rom By Address Error At Pc

There are quite a few other troubleshooting commands which we are always told only Cisco Tac can debug. Cool, that is easy to fix !! Components Used The information in this document is based on these software and hardware versions: All Cisco IOSĀ® software versions All Cisco routers Note:This document does not apply to Cisco Catalyst Add Stickiness To Your Site By Linking To This Professionally Managed Technical Forum.Just copy and paste the BBCode HTML Markdown MediaWiki reStructuredText code below into your site. Cisco: Routers Forum

  1. Complete this procedure to avoid the switch from crashing when you perform the ROMMon upgrade: Disable SNMP agent in the switch.
  2. Compiled Mon 18-Sep-06 23:32 by tinhuang Image text-base: 0x40101040, data-base: 0x42D90000 ROM: System Bootstrap, Version 12.2(17r)SX5, RELEASE SOFTWARE (fc1) BOOTLDR: s72033_rp Software (s72033_rp-ADVENTERPRISEK9_WAN-M), Version 12.2(18)SXF6, RELEASE SOFTWARE (fc1) ndcbbnpendc0103 uptime is
  3. Refer to Recover the Catalyst 6500/6000 with Supervisor Engine 720 or Supervisor Engine 32 in order to recover Cisco Catalyst 6000/6500 with Supervisor Engine 720 or 32.
  4. Do not confuse this with the program counter (PC) value above.
  5. Generated Fri, 18 Nov 2016 09:52:47 GMT by s_wx1196 (squid/3.5.20)
  6. System was restarted by bus error at PC 0x0, address 0x0 at 15:31:54 EST Wed Mar 29 2000 !--- Output is suppressed.
  7. This is a software problem so there is no need to check with the show region command.
  8. On other RISC platforms (Cisco 3600, 4500, and so forth), you get a SegV exception when jumping to an illegal PC, not a bus error.

The Software Advisor (registered customers only) gives you the minimum versions of Cisco IOS software needed for hardware. The trigger for the crash is unknown.
Workaround: There is no workaround. Compiled Tue 09-Oct-12 15:13 by prod_rel_team *Jan 1 00:00:08.303: %SYS-SP-3-LOGGER_FLUSHED: System was paused for 00:00:00 t o ensure console debugging output. *Jan 1 00:00:19.915: SP: SP: Currently running ROMMON from S Cisco Bus Error Please verify the exception crashinfo configuration the filesytem devices, and the free space on the filesystem devices.

Conventions Refer to Cisco Technical Tips Conventions for more information on document conventions. Username Forum Password I've forgotten my password Remember me This is not recommended for shared computers Sign in anonymously Don't add me to the active users list Privacy Policy Login If the address reported by the bus error, does not fall within the ranges displayed in the "show region" output, it means that the router was trying to access an address Yes No Feedback Let Us Help Open a Support Case (Requires a Cisco Service Contract) Related Support Community Discussions This Document Applies to These Products Catalyst 6500 Series Switches Share Information

Index | Next | Previous | Print Thread | View Threaded Cisco BBA NAS NSP uBR VOIP Interested in having your list archived? System Returned To Rom By Error - A System Error At the console prompt, this error message can also be seen during a bus error: *** System received a Bus Error exception *** signal= 0xa, code= 0x8, context= 0x608c3a50 PC = The command displays the information from the crashinfo file. Please re-enable javascript to access full functionality. 0 System returned to ROM by bus error Started by rino , Sep 21 2008 05:26 AM Please log in to reply 6 replies

Last Reload Reason: Address Error At Pc

When a router crashes due to data or stack corruption, more reload information is needed to debug this type of crash than just the output from the normal show stacks command. Composite Reset Reason = (0xa) Level 1 Watch Dog time out Level 2 Watch Dog time out Conditions: Occurs randomly after upgrade to this release. System Returned To Rom By Address Error At Pc Find the memory address that the system is trying toaccess (for example in the above output, it is 0xBB4C4), and also the rangeof memory addresses between which this address falls. Bus Error Linux A crashinfo file also appears on this module.

redundancy force-switchover %Error Opening Bootflash:Crashinfo (File Not Found) This message appears as port of the output of the show stacks command (also part of show tech-support command). but the thing is that I don't have a CCO login to that troubleshooting.I have the crash_info with me. Can you please advise how you learnt this information. When referenced by the CPU, such errors cause the system to either crash (if the error is in an area that is not recoverable) or they recover other systems (for example, Sp By Bus Error At Pc

cat6knative#dir dfc#6-bootflash: Directory of dfc#6-bootflash:/ -#- ED ----type---- --crc--- -seek-- nlen -length- -----date/time------ name 1 .. Any one can help in this regard ?Hi, you could send the crashinfo to me so I can analyze it. The list is not comprehensive, but other phrases that can indicate whether a crash has occurred are these: unknown reload cause - suspect, processor memory parity error at PC, and SP I am going to look into both.

If the text that follows the line is power-on , the switch did not crash. Bus Error (load) Exception Jul 8 14:18:27 CEST: %C6KPWR-SP-4-PSOK: power supply 2 turned on. Note: The RP configuration register is 0x2102. 6500_IOS#show version Cisco Internetwork Operating System Software IOS (tm) c6sup2_rp Software (c6sup2_rp-PS-M), Version 12.1(13)E14, EARLY DEPLOYMENT RELEASE SOFTWARE (fc1) Technical Support: http://www.cisco.com/techsupport Copyright

The bootflash was filled with old crash info, just did a squeeze and captured another and am moving it to me right now.

size req. 512 SP: EARL Driver:lyra_purge_search:process_push_event_list failed %SCHED-SP-2-SEMNOTLOCKED: L2 bad entry (7fff/0) purge proc attempted to unlock an unlocked semaphore -Traceback= 402C202C 4058775C 4058511C 40587CB8 From the standby Supervisor module: Not sure if the above helps you or the Cisco folk any, but I thought I'd throw that in to the mix. If you have the output of a show version or show technical-support command (from enable mode) from your Cisco device, you can use it to display potential issues and fixes. How To Solve Bus Error In Linux Jul 8 14:18:27 CEST: %C6KPWR-SP-4-PSOK: power supply 1 turned on.

If the address falls within a virtual address range, replace the hardware corresponding to this range. Just to get it right, Anyone has the CPU type? You should consider this crash as a regular processor memory parity error crash and follow the recommendations given in Processor Memory Parity Errors (PMPEs). For bus error crashes with addresses that do not fall within the show region address ranges, use the Cisco CLI Analyzer to decode the output of the show stacks command and

Do not confuse this with the program counter (PC) value above. Use the Cisco CLI Analyzer (registered customers only) to receive instant troubleshooting analysis and a course of action for your router, switch, or PIX device using collected show command output. If you have restarted the switch after any suspected crash, issue the show version command. The system is being reset. %Software-forced reload Faulty Fan Causes the Supervisor to Crash When a fan tray fails or a power supply is turned off, the Cisco Catalyst

Thisis because, bug fixes are incorporated into software versions which have not beenregression tested. Based on the address accessed by the router when the 'Bus Error' occurred,use the "show region" command to determine the memory location to whichthe address corresponds. Complete these steps: In global configuration mode, issue the config-register 0x2102 command, and set the configuration register to 0x2102 for both the RP and the SP. 6500_IOS#config terminal Enter configuration So my next question is this, if the error is that the router is trying to pull information from a memory address that no longer exists, is this a hardware problem

If you have the output of a show stacks or show technical-support (from enable mode) command from your Cisco device, you can use Cisco CLI Analyzer to display potential issues and Here's Why Members Love Tek-Tips Forums: Talk To Other Members Notification Of Responses To Questions Favorite Forums One Click Access Keyword Search Of All Posts, And More... If the address is in the valid range, the cause of the problem is probably a hardware failure of the processor memory. The output in this section shows that crashinfo has been recorded in the RP bootflash.

Workaround: NoneBurt RE: Bus error crashes, need help interpreting...